These Terms of Service apply to your use of the Raxtontime website, products, checkout, content, and services.
By accessing our website, browsing our products, placing an order, or using any part of our services, you agree to these Terms of Service. If you do not agree with these Terms, you should not use our website or place an order.
1. Website Operator
This website is operated under the trading name Raxtontime.
Raxtontime is an online retail brand offering watches and accessories to customers in eligible international markets where our website, checkout, payment, and shipping services are available.
For customer support or business enquiries, contact us at:
Email: support@raxtontime.com
2. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have permission from a parent or legal guardian.
You may not use our website, products, content, or services for any unlawful, fraudulent, abusive, or unauthorised purpose.
You agree not to interfere with the security, functionality, operation, or integrity of our website.
3. Products and Availability
We make reasonable efforts to display our products, images, colours, descriptions, prices, promotions, and availability as accurately as possible.
However, we do not guarantee that product images, colours, sizes, finishes, or details will appear exactly the same on every screen or device.
Product availability may change at any time without prior notice.
We reserve the right to modify, update, limit, suspend, or discontinue any product at any time.
4. Product Descriptions
We aim to provide clear and accurate product descriptions.
However, we do not guarantee that all product descriptions, specifications, images, pricing, promotions, or other website content will always be complete, current, or free from errors.
If you believe a product you received does not match its description, please contact us at support@raxtontime.com so we can review the issue.
5. Pricing and Promotions
Prices are displayed in the currency shown on the website or at checkout.
We reserve the right to change prices, discounts, promotions, offers, and product availability at any time without prior notice.
Promotional offers, including discounts of up to a stated percentage, may apply only to selected products, selected regions, selected campaigns, or limited time periods.
We reserve the right to correct pricing errors, discount errors, product availability errors, or other mistakes at any time.
6. Orders
When you place an order, you agree to provide accurate, complete, and current information, including your name, email address, shipping address, billing information, and payment details.
We reserve the right to refuse, cancel, or limit any order where we reasonably suspect fraud, abuse, incorrect information, pricing errors, stock issues, payment issues, or violation of our policies.
Receiving an order confirmation does not mean that your order has been finally accepted if an error, payment issue, stock issue, or fraud concern is later identified.
7. Payments
Payments are processed through secure third-party payment providers.
By placing an order, you confirm that you are authorised to use the payment method provided.
We do not store your full payment card details on our servers.
If your payment is declined, cancelled, reversed, disputed, or flagged for fraud, we may cancel or hold your order.
8. Shipping and Delivery
Shipping is governed by our Shipping Policy.
Delivery estimates are provided for guidance only and may vary depending on your location, courier conditions, customs procedures, public holidays, weather events, incorrect shipping information, or other circumstances outside our control.
Estimated delivery times begin after your order has been processed and dispatched.
9. Customs, Duties, Taxes and Import Fees
International orders may be subject to customs duties, import taxes, VAT, GST, or other local charges depending on your country’s regulations.
Unless expressly stated at checkout, these charges are not included in the product price and are the customer’s responsibility.
We are not responsible for delays caused by customs inspections, customs processing, or unpaid import charges.
10. Returns, Refunds and Exchanges
Returns, refunds, exchanges, damaged items, defective items, incorrect items, cancellations, and warranty-related requests are governed by our Refund Policy.
Our 90-Day Easy Returns policy is offered in addition to your statutory consumer rights and does not limit any rights you may have under applicable consumer protection laws.
11. Lifetime Quality Guarantee
Our Lifetime Quality Guarantee covers eligible manufacturing defects in materials or workmanship, subject to inspection and approval by our support team.
This guarantee does not cover normal wear and tear, accidental damage, misuse, neglect, theft, loss, unauthorised repairs, water damage unless expressly covered by the product specifications, or cosmetic changes caused by regular use.
This commercial guarantee does not replace or limit any statutory consumer rights you may have under applicable consumer protection laws.
12. Intellectual Property
All content on this website — including text, images, graphics, logos, icons, product descriptions, design, layout, and website materials — is owned by or licensed to Raxtontime, unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, sell, or use any part of this website for commercial purposes without prior written permission from Raxtontime.
13. Third-Party Trademarks
All third-party trademarks, brand names, logos, product names, or references remain the property of their respective owners.
Raxtontime is an independent retailer.
Unless expressly stated, Raxtontime is not affiliated with, endorsed by, sponsored by, authorised by, or officially connected with any third-party watch brand.
Any third-party names or references are used only where necessary for identification, compatibility, comparison, description, or lawful informational purposes.
14. User Comments, Reviews and Submissions
If you submit reviews, comments, feedback, images, messages, or other content to us, you grant Raxtontime permission to use, display, reproduce, edit, publish, and share that content for business, marketing, customer service, and website purposes, where permitted by law.
You agree not to submit content that is unlawful, misleading, abusive, defamatory, offensive, infringing, or harmful.
We reserve the right to remove or refuse any content at our discretion.
15. Prohibited Uses
You agree not to use our website, products, or services for any unlawful, fraudulent, abusive, harmful, or unauthorised purpose.
You must not use our website to transmit viruses, malware, harmful code, spam, misleading information, or content that violates the rights of others.
You must not attempt to interfere with the security, performance, operation, or availability of our website.
16. Third-Party Tools, Apps and Links
Our website may include third-party tools, apps, payment providers, shipping providers, analytics tools, advertising platforms, or links to external websites.
These third-party services are not controlled by Raxtontime.
We are not responsible for the content, accuracy, privacy practices, terms, policies, availability, or actions of any third-party website, app, platform, or service.
17. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our website or placing an order, you acknowledge that personal information may be collected, used, shared, and stored as described in our Privacy Policy.
18. Errors, Inaccuracies and Omissions
Occasionally, there may be information on our website that contains errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery estimates, availability, or other content.
We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if any information is inaccurate, even after an order has been submitted, where permitted by law.
19. Limitation of Liability
To the maximum extent permitted by law, Raxtontime shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, services, third-party providers, or inability to use the website.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
20. Consumer Rights
Nothing in these Terms of Service limits or excludes any statutory consumer rights available to you under applicable consumer protection laws.
Customers may have mandatory consumer rights under the laws of their country, state, province, or region of residence. These rights cannot be excluded, restricted, or limited where applicable by law.
If any part of these Terms conflicts with mandatory consumer protection laws applicable to you, your statutory rights will apply.
21. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our website, products, services, business practices, policies, or legal requirements.
The most recent version will be available on this page.
Your continued use of our website after changes are posted means you accept the updated Terms.
22. Contact Us
For questions about these Terms of Service, please contact:
Email: support@raxtontime.com
Last Updated: May 2026
